Legal

Terms of Service

Last updated: February 2026

1. General

These terms and conditions govern your use of the Padel Park website (www.padelpark.co.zm) and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our website.

2. Products & Pricing

All product descriptions, images, and prices are provided in good faith and are as accurate as possible. Prices are displayed in Zambian Kwacha (ZMW) and include applicable taxes unless stated otherwise. We reserve the right to update prices at any time without prior notice. In the event of a pricing error, we will contact you before processing the order.

3. Orders & Payment

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment must be made in full at the time of purchase. We accept mobile money (Airtel Money, MTN Money), Visa, Mastercard, and bank transfers. All payments are processed securely through our payment partners.

4. Shipping & Delivery

Delivery times are estimates and may vary depending on location and availability. We are not liable for delays caused by courier services, customs, or circumstances beyond our control. For full delivery details, please visit our Shipping & Delivery page.

5. Returns & Refunds

We offer a 14-day return policy on eligible items. Items must be unused and in their original packaging. For full details, please see our Returns & Refunds policy.

6. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Padel Park or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Padel Park shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Republic of Zambia. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Zambia.

10. Changes to These Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes acceptance of the updated terms.

11. Contact

For any questions regarding these terms, please contact us at info@padelpark.co.zm or visit our Contact page.